← View All Case Studies

Case Study

Niyo furthers adoption of flagship debit card

Niyo furthers adoption of flagship debit card
~35%

increase in users adopting the debit card

Niyo is an Indian Fintech company leading innovations in Travel and Finance. With over 6 million users already on board, Niyo’s aim is to make both travel and managing finance simpler, smarter and safer.

Niyo has raised over $180M till date, from recognized investors like Accel, Lightrock India, Multiples Asset Management, and more.

How Niyo uses Plotline

Over the last 3 months, the product and growth team at Niyo has launched 10+ campaigns on Plotline, with the aim of improving multiple in-app metrics across activation, retention and monetization.

Campaign 1: Improve adoption of flagship card

Niyo has a debit card built specifically for users when traveling internationally. The team wanted to boost adoption of this card.

Niyo used a full-page video to introduce their debit card.

  • Audience: Targeted to users who haven’t yet ordered the card.
  • Leading metrics: KYC completion, passport verification and account creation were all up by ~80-100%.

Users who saw the video ordered the debit card at a 35% higher rate than those who didn’t see the video.

Niyo DCB gif with Plotline

"Plotline helped us offload engineering dependencies, launch experiments without build cycles, and empower our teams with an experimental mindset."

Virender Bist
Virender Bist Co-founder & CTO at Niyo

Campaign 2: Boost Flight and Visa Bookings for International Destinations

To increase flight and visa bookings, Niyo used in-app stories to showcase how travelers saved money using Niyo, while also providing travel tips, food recommendations, and highlighting short visa processing times.

Users could watch these Instagram-like stories multiple times, increasing recall and driving engagement.

  • Audience: Targeted to all the users interested in international travel but who had not yet booked.

The campaign clocked in 43k impressions, with an average CTR of ~9%.