Zupee Uses Floating Buttons to Boost KYC Completion

A simple, non-intrusive nudge helps users complete a critical step effortlessly.

Context

KYC is a crucial step for most gaming apps—it builds trust, unlocks engagement opportunities, and reduces fraud risk. However, users often delay or abandon the process, leading to friction in activation. To solve this, Zupee implemented a contextual floating button that persistently reminds users to complete their KYC.

Clicking the button takes users directly to the KYC page, making the process frictionless and intuitive.

Why This Works

A floating button serves as a gentle but persistent reminder, keeping the action visible without being intrusive. Unlike traditional pop-ups that can feel disruptive, this low-friction approach ensures users can complete their KYC at their own pace.

By embedding the reminder directly into the user journey, Zupee drives higher conversions and streamlines onboarding—turning a typically ignored step into an effortless action.

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